I appreciate everything you're doing for us!
After 35 years in banking and operating my own firm I can recognize both good and bad service levels immediately. If there is ever a problem, issue or question [my Benefit Advisor] is our "go to" person and with good reason. He is responsive and attentive to our needs. I have not sent out many of these notes in the past 35 years because it is difficult to find many companies that are above average or exceed my expectations after the sale has been completed.
Insurance is not a topic that most people and or companies enjoy dealing with, but my Advisor has made it pain free. He is an asset to your company and clients.
Thank you for providing this very personal benefit.
Headmaster of School
I want to send my deepest thanks to JRW and especially to our Benefit Advisor and Client Manager for all the help that you gave me. Without you, I would have been in the loony bin! Thanks for throwing the life preserver my way!
Human Resources Director
While we had good experience that helped in establishing benchmarks for the renewal with BC/BS in the current year we had... an increase of only approximately 3.2% with no reduction in the benefit structure or coverage. This very modest increase, and direct cost to the Town, is not only attributable to all the Department Heads... .but the hard work of our partners at JRW as we worked through every detail.
For all that you've done... thank you! You all jumped right in and you've been there for us the entire way. I can't thank you enough.
Human Resources Director
Our Benefit Specialist has been an absolute delight to work with, she's been so helpful.
Wow - this is a great document. I not only like the way it looks, it is filled with very helpful information. Some of the info that you have listed, I had forgotten about. I am very pleased with this document and am ready to move forward.
Head of HR and Employee Communication
I just wanted to let you know how pleased we are with the way [our JRW Client Manager] has handled our Health Insurance Renewal meeting. He did an excellent and professional job in communicating the changes to our employees for our Health Insurance plan of 2011. He presented the plan in a very simple and concise way and explained the process that he and your organization went through to minimize the impact to our company and to our employees. With the significant increase in our rates, that really helped our employees understand that JRW is looking out for their interest and trying to deliver to them the best and most affordable Health Care benefit possible.
Human Resources Manager
We have developed a great working relationship with [our JRW team] and we are extremely happy with the services you have provided. We look forward to a long and continued relationship with JRW! Thanks again for the excellent level of service.
Thank you for supplying the plan documents for the FSA yesterday. Wow, having plan documents makes all the difference in the world in answering questions. Our Benefits consultant at JRW has been able to analyze the plan documents I received yesterday for the FSA. Really glad I have her as part of my team to rely on and she could respond so quickly.
Executive Director, Human Resources
I have been quite impressed with you. We can tell you have done your homework and you have our best interest in mind and we really appreciate that!